A Warm Welcome to The Laurels Care Home in Hetton-le-Hole

The Laurels Care Home in Hetton-le-Hole is close to local shops and public transport, making us easily accessible for visitors to pop-in for a chat.

The Laurels have good transport links to Sunderland and Durham, which make for great day trips out for our residents and their loved ones to spend quality time together.

Our residents enjoy a comprehensive activities programme based on the interests of our current residents, including:

  • trips to the coast for fish and chips,
  • arts & crafts club,
  • picnics in the park,
  • we visit Beamish, and
  • pub lunches.

These all help our residents to stay connected to their local community. In addition to this, our residents enjoy regular music and dance sessions, and decorating their home for themed events. From our wonderful trips out to our weekly clubs, entertainment is never far at The Laurels.

The Laurels Care Home

Francis Road, Hetton-le-Hole, Houghton le Spring, Tyne & Wear, DH5 9EQ

Emma Taylor
Home Manager
Friends and family: 0191 517 3763
CQC Rating: Good

The Laurels Care Home

Looking for care?
0191 283 8080

Our Care at The Laurels Care Home

We offer a person-centred approach that is delivered through quality care, recreation and activities, and food and dining.

Our Care team offers residential care for people who need help with daily tasks, residential dementia care where we support our residents to maintain their independence and individuality, and nursing care for those who have complex medical needs.

At The Laurels, we are always happy to help, so please get in touch with our friendly team. Our most recent inspection report stated: “People received personalised care that was responsive to their needs and preferences. It was clear from our conversations with staff they knew people’s needs well”.


Good to know
  • Pets by agreement
  • Hairdressing on site
  • En suite rooms available
  • Regular fun trips out

Our home

  • A choice of cosy lounges
  • TV point in all rooms
  • Garden and patio area
  • Make your room your own

Our community

  • Visits to the seaside for fish and chips
  • Trips out to galleries and Beamish
  • Vibrant activities programme
  • Celebration of special days and moments

Our service

  • 24-hour nursing
  • Access to a mini bus for trips out
  • Hairdressing on site
  • Menu and specials menu

Key Information

We provide care for those paying for their own care and in some cases where there might also be a contribution from the local authority or NHS Trust. For those paying for their own care we provide an indicative weekly fee.  For those fully or partly funded by public funds, we may require an additional top up contribution.  Before you move into our home, we will go through the fees with you and provide you with the Terms and Conditions of Residency and information about the fees for the care you require and the room you select.

It’s important to get professional advice on the best way to fund the cost of care and we suggest that you take advice from a care fees expert to make sure that you have explored all the options available to you.

In order to make life easier we have contacted a national care fees planning specialist, Symponia who are dedicated to the financial issues of later life, in particular the payment of care fees. Through Symponia’s network of carefully selected and qualified financial advisers they offer you and/or your family member empathic, bespoke advice on the best way to fund weekly care fees. This approach ensures that not only are all our residents and their families aware of the legislation and how it works but they are able to explore all the financial options available to them.

It should be noted that Four Seasons and Symponia operate completely independently with no commission or financial benefit to Four Seasons as a result of your conversation or contract.

Make an enquiry

To find out more, or to arrange a visit to see us, please get in touch.

Discover More About Our Homes

Our Care

The team are exceptionally kind, caring and compassionate and residents are respected by the team who value them as a unique individual.

Creating Magic Moments

We believe in living life to the full. That’s why we are so passionate about supporting residents to participate in vibrant, stimulating activities.

Food and Dining

We believe that if you eat well, you live well, which is why we go that extra mile when it comes to preparing nutritious meals and serving them in our spacious, restaurant-style dining rooms.

Trusted Feedback from Families & Residents

On visiting my sister on a regular basis I have found nothing to concern me. The staff are very pleasant and she is always clean, well looked after and well fed. I have no concerns when leaving her.

Sister of resident via Carehome.co.uk

You might also be interested to know

We offer care for residents with a variety of conditions, including but not exclusively:

Specialist Dementia Care

We care for those with dementia, including complex conditions such as: Lewi body, Parkinson’s, Dementia, Korsakoff Dementia, Alzheimer’s and Frontal lobe Dementia

Hearing Impairment

We can support individuals with hearing loss, mild, moderate or profound

Visual Impairment

We support individuals with vision loss at this home

Speech Impairment

We support individuals with speech impairments or difficulties at this home

Parkinson's Disease

We support individuals living with this progressive condition to maximise independence and manage symptoms to aid overall well-being

Stroke Survivors

We support individuals to maximise their independence and support with rebuilding confidence

COPD/Pulmonary Disease
Colitis & Crohn’s Disease

We support individuals living with these conditions to maintain their comfort levels in a respectful manner


We people living with diabetes to lead a healthy balanced lifestyle in line with their medication needs. Residents who require insulin who live in our residential homes will have access to a district nurse to support with this


We aid our teams with training to support individuals living with epilepsy

Musculoskeletal Conditions

We support individuals with a variety of conditions from arthritis to post fall recovery including pain management

Swallowing Difficulties

We support individuals with swallowing difficulties and dysphagia by providing textured modified diets to continue to eat the foods they enjoy, safely

Enteral Feeding

We care for individuals who are supported with nutritional and medication needs via a PEG tube

The above are only some of the conditions we can accommodate. If you would like to learn more please get in touch: 0191 283 8080

Our Group Partnerships, Awards & Accolades

We work with sector leading experts to enhance our service to residents and we work in partnership with academic institutions where possible to contribute to research into key areas such as dementia.

In addition, our teams and care homes have achieved accolades for the number of positive recommendations from families and residents and for specific areas of excellence in awards and nominations they have received.

Download our Brochure

Our brochure is full of helpful information, helping you to choose a care home that’s right for you.

Link to document

Ratings and Reviews

CQC have found our service to be GOOD in all areas.

Inspectors said, “People were treated with kindness and compassion. Staff respected people’s privacy and dignity and people were supported to be as independent as possible. Staff had built positive and caring relationships with people.”


Get in touch

If you have any questions about care options available or if you require help or further information, please contact us using our contact form or call us on: 0191 283 8080

    By submitting your information, you agree to send it to Four Seasons Health Care Group who will process it and use it according to our privacy policy .